Privacy Policy (GDPR)

This Privacy Policy regulates the access and use of the services provided by Playcom by users as holders of data subject to protection, in accordance with current legislation on the protection of personal data.

Playcom fully complies with current legislation on personal data protection and confidentiality commitments inherent in its activity.

Please, carefully read our Privacy Policy before using our services. It’s important that you fully understand it and agree to it, as it regulates what information about you we might be collection and using while you use our services.

If you don’t fully agree with this policy you should avoid the use of any of our services.

Use of the services

You can visit and/or use our Services only if you fully agree to this Privacy Policy. By accessing and/or using any of the Services, you are affirming your informed consent to this Privacy Policy, including to the collection and processing of your Personal Information as defined in this Privacy Policy.

You hereby acknowledge, warrant and agree that any information you do provide us is provided of your own free will and consent, for the purposes and uses described below.

Data Controllers for the processing of data and contact information

The Data Controller is: YIG Media, S.L., (from now on, Playcom) with tax identification number B-87661114, and registered office at calle Torija 5, 28013 Madrid, Spain. Contact us at or using our contact form.

Categories of personal data processed

Personal data means any information that we can be collecting while you use our services that can be attributed to you as an identified or identifiable individual ("data subject"). Personal data includes all types of information that we can be directly or indirectly correlating with you as a data subject, such as Name, Company name, Address, Email address, Telephone number, IP address, Device Unique Identifier, etc.

Playcom collects two types of information from our customers and users of the Services: Customer data and Technical data.

“Customer data” is the information we will be processing when you are contacting with us completing the forms provided or by any other way (telephone, e-mail). We will be processing the collected customer information: Name and Surname, Email address, Eelephone number, Address, etc.

“Technical data” is the information we, and/or our authorized third party providers, are automatically processing when you are using or interacting with our services. Some of this information might be used to identify you as an individual. In such situations, “Technical Data” can also be considered personal data under applicable laws.

We, and/or our authorized external service providers, may automatically collect technical data when you visit or interact with our Services.

When you are downloading applications using Playcom’s service, this applications are downloaded from the official platforms, Apple Store and Google Play, and the Privacy Policy governing the use of this applications will be the one provided by the Application Developer. Because Playcom has no control over the content and performance of these services, Playcom does not guarantee the accuracy, currency, content or quality of the information provided by such services; Playcom has no responsibility for intentionality, objection, inaccurate content, misleading or illegal that may reside in those applications. In addition, our Privacy Policy does not apply to affiliated or third-party services.

The information we collect

Statistical Information: In addition, we gather statistical information about our Site and users, such as IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions, unique visitors and so forth.

Marketing Information: From time to time, we gather information about our Users and prospective users during trade shows, marketing events and other functions for follow up marketing purposes.

In compliance with the Spanish Organic Law 15/1999 on Personal Data Protection (hereinafter the LOPD), we inform you that the Collected Information will be incorporated to an automated file property of YIG MEDIA, S.L., with Spanish Tax Identification number B87661104, and registered address at Calle Torija 5. 28013 Madrid, Spain.

Pursuant to the LOPD, you may, at any time, exercise your rights of access, rectification, cancellation and opposition regarding your personal data, by contacting us at or addressing a letter at Calle Torija 5. 28013 Madrid, Spain.

Please note that the requests to exercise any of the previous rights must comply with all the requirements set forth under the LOPD.

How we may use information

General: We use your Collected Information to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our Site's content, layout and service specifically for you. We do not  sell, rent, trade or exchange any personally-identifying information of our users.

Your Collected Information may be transferred, stored, used and processed outside your home jurisdiction. In case of a merger with or transfer of business to another business entity, we will transfer your Collected Information to the entity which acquires the business (Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your Collected Information).

We use Statistical Information to help diagnose problems with and maintain our computer servers, to manage our Site, and to enhance our Site and services based on the usage pattern data we receive. We may generate reports and analysis based on the Statistical Information for internal analysis, monitoring and marketing decisions

Principles applicable to the processing of data: In order to process your personal data, we apply the following principles, which comply with the requirements of the European Data Protection Regulation:


Disclosure of information

We further reserve the right to disclose your Collected Information to relevant authorities where we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be infringing or threatening to infringe, or who may otherwise be causing injury to or interference with, the title, rights, interests or property of YIG Media, our Users, customers, partners, other web site users or anyone else who could be harmed by such activities. We also reserve the right to disclose Collected Information in response to a subpoena or other judicial order or when we reasonably believe that such disclosure is required by law, regulation or administrative order of any court, governmental or regulatory authority. If we have reason to believe that a User is in breach of the Terms of use or any other agreement with us, then we reserve the right to make public or otherwise disclose such user's Collected Information in order to pursue our claim or prevent further injury to our organisation or others.

Data subjects' rights and claims

The Users can exercise their right of access, rectification, erasure, portability, restriction and/or objection to the processing. You can directly contact by e-mail: Indicating the right you wish to carry out and proving the identity of the applicant.


We also inform you that you have the right to file a complaint with the competent supervisory authority (Agencia Española de Protección de Datos) if you consider that there has been any type of violation in relation to your personal data processing.


You can find out more about data protection and your rights via your supervisory authority’s website: In Spain, the AEPD: 

Accuracy and updating of data

The user must fill in the forms with true, accurate, complete and current information. The user will not enter data corresponding to another person; he or she will assume that the data have been provided by the data subject.

Information Security

Your personal data will be processed by Playcom under the strictest confidentiality, applying the corresponding technical and organizational security measures in accordance with current regulations.


What is a cookie? The term "cookie" refers to several technologies that make it possible to perform online browsing tracking or behavioural analysis of website users. These technologies are multiple and constantly evolving. There are, in particular, cookies, tags, pixels and Javascript code.

A cookie is a small text file saved by the browser of your computer, tablet or smartphone which keeps limited user data to facilitate browsing and allow certain features, e.g. personal recommendations based on what you have viewed.

There are two types of cookies: first party cookies, by Playcom for the purposes of browsing and the operation of the site; third-party cookies from third-party partner companies to identify your interests and send you personalised offers. These third-party cookies are directly managed by the companies that publish them and must also comply with the data protection regulations.

You can find out more about cookies here:

Why are cookies, tags & trackers used? Cookies that we use on our site and mobile applications (apps) allow us:

How to configure cookies, tags & trackers: Playcom will collect your prior consent to the use of advertising, audience measurement and social network sharing cookies in accordance with data protection law.

At any time, you can express and modify your wishes in terms of cookies, by the means described below.

Configuration of your web browsing software: You can set your web browsing software so that cookies are saved in your device or, on the contrary, are blocked ‒ either systematically or depending on their source. You may also configure your web browsing software so that you are prompted each time to allow or block cookies before a cookie can be saved to your device.

How do you implement your preference based on the browser you use? To manage cookies and your preferences, each browser is configured in a different way. It is described in your browser's help menu, which will explain to you how to modify your cookies preferences:

For Internet Explorer™:

For Safari™:

For Chrome™:

For Firefox™:

For Opera™:

Configuration of your smartphone operating system

You can control the use of cookies on your smartphone in the operating system rules.

For iOS:

For Android:

Opposition list to manage the use of cookies

You have the option to object to the storing of cookies by visiting the website


The Site and its contents are not intended to be targeted to minors under applicable law and we do not intend to sell any of our products or services to minors. If you are a minor (under the age of 18), you can use this service only with the consent and under the supervision of your parents or legal guardians. If you are a minor, please do not submit any personal information to the Site. Children below 13 cannot use this Site.

Security measures

We employ generally accepted security standards to prevent unauthorised access, maintain data accuracy and ensure correct use of information. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we try to protect your information, no web site or company, including ourselves, can absolutely ensure or guarantee the security of any information you transmit to us and you do so at your own risk.

Changes to privacy policy

We may update this Privacy Policy to reflect changes to our practices regarding the Collected Information. If we make any material changes we will inform you by means of a notification on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. 

Feedback or suggestions

You are welcome to give us feedback and suggestions to improve our services and we value them all. You can reach out to us, anytime, at

Our office is located at Calle Torija, 5, Madrid.